Your FAQs
Frequently Asked Questions
Is the Metropole Hotel currently being renovated?
Yes, there is renovation work going on at the Metropole Hotel from January 6th 2025 until the end of April 2025. The hotel will operate as usual with some restrictions. Please find more information here.
Is The Metropole Hotel Cork serving food?
The MET Restaurant at The Metropole Hotel Cork is open. You can enjoy lunch, brunch, dinner, afternoon tea, cocktails and more.
What is the contact number for The Metropole Hotel Cork reservations?
Please contact our reservations team on +353 (0) 21 464 3700.
Can I make a booking online?
Yes, you can book online for dates in the future. Please contact our reservations team directly for group bookings and corporate rates.
Is the Gym Open?
Our gym is open as usual. During our renovations (from January 6th to the end of April), it will move to a different location. Find out more here.
Can I cancel my booking for The Metropole Hotel Cork ?
All reservations made directly on our website (except “Advanced Purchase or pre-pay”) – can be cancelled up to 12 noon on the day of arrival. For all other cancellations, please contact our reservations team.
Can I cancel a booking for The Metropole Hotel Cork l made on Booking.com?
Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance. For the most flexible booking options, book direct on our website www.themetropolehotel.ie
Can I cancel a booking for The Metropole Hotel Cork made on Expedia.com?
Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance. For the most flexible booking options, book direct on our website www.themetropolehotel.ie
Can I get my The Metropole Hotel Cork Voucher extended?
Please contact our reception team on +353 (0) 21 464 3700 to make an extension request.
What is the contact information for The Metropole Hotel Cork HR Department?
If you are a team member, please contact the relevant HR team member or email klinehan@trigonhotels.com . You will find the information in your starter pack. If you are contacting on behalf of the media, please email amansworth@trigonhotels.com